Frequently asked questions when making fridge magnets

You can pay for photomagnets in several proven ways: by credit card online - fast and secure way through payment gateway, payment by transfer - to pay for your order by transferring funds from your bank account or by using PayPal.

In order to have sufficient supply to produce photomagnets on the refrigerator from your photos, we reserve a maximum of ten working days for the production and dispatch of goods. If you choose a bank transfer payment, we calculate the production time from the date of the payment credited to our account. We inform about the delivery by e-mail.

We know from a long-term practice that the problem in most cases is on the part of the carrier company. There are also possible problems of failing to deliver notification of the deposit of your package. When you choose the registered shipment, we send its tracking number by e-mail together with a link to the carrier company’s website where you can track the shipment. You can check your package in real time. If your problem persists, please contact us at megnito@dokidoki.cz. We can claim a lost recommended shipment when it is not delivered, the resolution is usually 21 calendar days.

To prepare fridge magnets, you just need regular photos from digital cameras and mobile phones. We can process photos from Instagram and other apps, just sign in and select the appropriate photos. You don't have to edit the photos in advance, simply trim the appropriate format during the ordering process directly on our website.

We will print your photos in the highest quality on semi-matte photo paper, which we apply to a flexible magnetic film with a thickness of 0.4 mm. Magnetic film is easily repositionable and at the same time does not damage the substrate. The strength of the magnet is sufficient to fit on the fridge, range hood, metal door frame, etc.

When ordering photo magnets, we do not limit you in any way. It's up to you how many fridge magnets you want to make.

We always care about your maximum satisfaction and we want the best for our customers. If you are not satisfied with our fridge magnets after all, then we offer you premium complaint terms. If, for whatever reason the goods that we have delivered are not satisfactory, you can send it back to us within 30 days, and we will then refund the money to your bank account without unnecessary questions.